Be Collective Announcements

https://becollective.com

MFA is being made mandatory for administrators

MFA is being made mandatory for administrators to help keep your organisation and volunteers’ information safe. As you may be aware, we already have MFA available on the platform, but this extra step of making it mandatory for administrators adds an extra layer of security. Setting it up is easy. If you’d like to see the steps, please check out this help article: How to Set Up Mandatory Multi-Factor Authentication (MFA). 
 
For those of you who have not used MFA before, here is a little more information explaining the benefits of having this feature in place. 
 
MFA is a security system that requires users to provide two or more verification factors to gain access to their account. This adds an extra layer of protection beyond just a username and password, making it much harder for unauthorised users to gain access. Want to know more about multi-factor authentication? Check out this help article for detailed information: What is multi-factor authentication (MFA)?

Shift Assignment Notifications

When volunteer managers assign shifts, notifications aren’t sent right away. This gives admins more time to review and finalise changes before volunteers are notified.

Introducing multi-factor authentication (MFA)

Be Collective is committed to ensuring the security of our users' data, and with that in mind we're excited to announce the introduction of multi-factor authentication (MFA) to our platform.

MFA provides an added layer of security to your Be Collective account by requesting a secondary method of authentication – the first being your username and password – in the form of a verification code.

This code is generated each time you log in and sent by SMS to your mobile phone. You must then enter this code when prompted during login to verify your identity.

This helps to prevent fraudalent access by requiring you not only to know your username and password, but also have access to your mobile device before you can be logged in.

Activating MFA is optional, but we recommend you do so to secure your account and personal data. If you're a new or existing Be Collective user, MFA is disabled by default and can be enabled at any time through the Settings tab in My dashboard.

To learn more about MFA, please see the Help Centre articles linked below:

What is multi-factor authentication (MFA)?
How do I activate multi-factor authentication (MFA)?

If you have any queries or feedback, please don't hesitate to contact our friendly support team at help@becollective.com. 

Updates to group types

Following feedback from a number of our users, we've made updates to the group types that can be selected on our platform.

These changes have been made to improve the clarity and consistency of our group types, and to ensure our platform reflects current terminology across all regions.

 Our new group types are as follows:

  • Business (previously: Corporate/Business)
  • Charity/Not-for-profit (previously: Not for profit)
  • Club/Community group (previously: Community group)
  • Education provider (previously: Education)
  • Government/Public sector (previously: Council)
  • Volunteer services & centre (new group type)

If you already own or administrate a group on Be Collective, you do not need to do anything – our new group types have been applied automatically to all existing groups, replacing the old group types as shown above. For example, if your group was previously used the 'Not for profit' group type, it is now a Charity/Not-for-profit.

Group types can be selected when you first create a group on Be Collective, or through our group editor. To learn more, please see the Help Centre articles linked below:

How do I create a group?
How do I edit my group?

If you have any queries or feedback, please don't hesitate to contact our friendly support team at help@becollective.com. 

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