Shift Assignment Notifications

When volunteer managers assign shifts, notifications aren’t sent right away. This gives admins more time to review and finalise changes before volunteers are notified.

Updates to group types

Following feedback from a number of our users, we've made updates to the group types that can be selected on our platform.

These changes have been made to improve the clarity and consistency of our group types, and to ensure our platform reflects current terminology across all regions.

 Our new group types are as follows:

  • Business (previously: Corporate/Business)
  • Charity/Not-for-profit (previously: Not for profit)
  • Club/Community group (previously: Community group)
  • Education provider (previously: Education)
  • Government/Public sector (previously: Council)
  • Volunteer services & centre (new group type)

If you already own or administrate a group on Be Collective, you do not need to do anything – our new group types have been applied automatically to all existing groups, replacing the old group types as shown above. For example, if your group was previously used the 'Not for profit' group type, it is now a Charity/Not-for-profit.

Group types can be selected when you first create a group on Be Collective, or through our group editor. To learn more, please see the Help Centre articles linked below:

How do I create a group?
How do I edit my group?

If you have any queries or feedback, please don't hesitate to contact our friendly support team at help@becollective.com

Causes update

Following feedback from a number of our users, the Elderly & Aged Care cause has been removed from our platform. All existing selections of this cause have been transferred to the Older People cause.

This change has been made to maintain clarity and consistency across our list of causes, and to ensure our platform reflects current terminology.

Causes can be selected against users, groups, opportunities and events. To learn more about how causes can be used in Be Collective to facilitate connections between volunteers and volunteer organisations, please see the Help Centre article linked below:

Causes explained

If you have any queries or feedback, please don't hesitate to contact our friendly support team at help@becollective.com

Exporting your custom fields data (Be Collective Plus+ Only)

We're excited to announce the latest enhancement to our custom fields feature, which now allows you to export your group's custom fields data!

How do I export custom fields data?

As a Be Collective group manager, you can export your group's data through the Reports and Exports tab of your group management page, under Export data.

Simply select the Custom fields export type then click Download data to export your custom fields data in CSV format, which can be opened as a spreadsheet for analysis.

Long-time Be Collective users will notice we've also improved the entire data export interface, making the export process quicker and more intuitive. We've also added links to relevant Help Centre articles for each export type so you can easily learn more about what each export file contains.

More information on how to export your group's data can be found in Be Collective's Help Centre here.

If you have have any questions or feedback on Be Collective's custom fields functionality, please contact our friendly support team at help@becollective.com.

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