An update on Be Collective Messaging

Be Collective's messaging and chat functionality will soon be improved to make it more clear when messages have been received within our platform. Another announcement will follow later this week when these improvements have been released.

What's changing?

All messages between a group and multiple users will release an email notification to all recipients. For example, a group owner/administrator sending a message to all group members, or all volunteers assigned to a specific opportunity.

This will not, however, override any individual recipient's customisable profile settings. If a recipient does not have email notifications activated for received messages, they will only receive an in-platform notification and the message to their Be Collective inbox.

We encourage you to check messages regularly to ensure you don't miss out on any communications from volunteers or organisations. Messages can be accessed easily through the message icon in the header bar.

In the coming months, we aim to better understand the needs of our users with a view to releasing new and improved communications tools later this year.

If you have have any questions about Be Collective's messaging functionality, please contact our friendly support team at help@becollective.com.